Overview

Prox Product Discovery is an AI-powered platform that helps you discover trending products by analyzing social media trends and user engagement across multiple platforms. This privacy policy explains how we collect, use, and protect your information.

Information We Collect

We collect information to provide personalized product recommendations and improve our service:

Account information - When you create an account, we collect your name, email address, and a securely hashed version of your password
Search queries and preferences - What you search for and problems you describe
Chat history - Conversations with our AI assistant to provide personalized recommendations
Saved products - Products you save to your account for later reference
Interaction data - Products you view, click, or show interest in
Device and browser information - For site functionality and performance

Third-Party Data Sources

We aggregate publicly available trend data from multiple social platforms to power our recommendations:

YouTube - Product reviews and video engagement metrics
Blogs & RSS - Home and design publication content
Amazon - Product details, pricing, and availability

Important: We cache trend data temporarily (up to 1 hour) to improve performance and comply with API rate limits.

Affiliate Disclosure

As an Amazon Associate and affiliate partner, we earn from qualifying purchases. Product links may contain affiliate tracking codes. This helps support our free service but does not influence our trend analysis or product recommendations.

Cookies and Tracking

We use cookies and similar technologies to:

Remember your login session and preferences
Provide personalized product recommendations
Analyze site usage and improve our service
Track affiliate referrals for commission purposes

Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our service. Google Analytics collects the IP address assigned to you on the date you visit our site, but not your name or other identifying information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Payment Processing

We use Stripe to process payments. When you add a payment method or make a purchase, your payment information is sent directly to Stripe and is not stored on our servers. Stripe may collect and process the following information:

Credit or debit card number
Card expiration date and security code
Billing address
Transaction history with Prox

Stripe's use of your personal information is governed by their Privacy Policy. We only receive a token representing your payment method and limited information (such as the last four digits of your card) for display purposes.

Data Security

We implement appropriate security measures to protect your information. We do not permanently store personal data from third-party APIs, and most trend data is automatically purged from our systems within hours.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Your Rights

You have the right to:

Request information about data we collect about you
Request deletion of your personal information
Opt out of data collection (though this may limit service functionality)
Update or correct your information

Contact Us

Questions about this privacy policy should be directed to:
Prox LLC
680 N Lake Shore Dr.
Chicago, IL 60611
info@proxdesign.com