Terms of Service

Last Updated: February 2026

Pricing & Billing

Prox offers two billing options for access to our AI-powered product recommendation service:

Pay As You Go

Pay-as-you-go users are charged $0.02 per message. Usage is billed weekly each Monday for the prior week's activity. A valid payment method is required before using the service. If your accumulated usage reaches $5.00 before the weekly billing cycle, a charge will be processed immediately. If a charge fails, access to the chat service will be paused until a valid payment method is provided.

Session Tiers

Session tiers (Quick Consult, Full Room, Whole Home) provide access to the chat service for a one-time fee. Sessions are designed for varying project scopes — from a single quick question to extended multi-room projects. Session duration varies based on conversation complexity and length. Sessions do not expire but are non-transferable. Once a session is used, a new session or pay-as-you-go billing is required to continue.

General Billing Terms

All prices are in US dollars. Payments are processed securely through Stripe. Prox does not store credit card information directly. All sales are final. Refunds may be issued at Prox's discretion for technical issues that prevented use of the service. Prox reserves the right to adjust pricing with 30 days' notice to existing users.

Account Cancellation

You may cancel your billing at any time through your account settings. For pay-as-you-go users, any outstanding usage balance will be charged to your payment method upon cancellation. Unused session balances are non-refundable. Canceling billing does not delete your account — you may reactivate billing at any time to resume using the service.

Affiliate Disclosure

Product recommendations provided through Prox may include affiliate links to third-party retailers including Amazon, Target, Wayfair, and other partner retailers. Prox may earn a commission when you purchase products through these links. This does not affect the price you pay.

As an Amazon Associate, we earn from qualifying purchases.

Our recommendations are based on your stated needs and preferences, not on commission rates. For more information, see our About Recommendations page.

AI-Powered Recommendations

Our platform uses artificial intelligence to:

  • Analyze publicly available social media trends
  • Generate product trend scores and recommendations
  • Match your described problems with relevant product types

AI-generated recommendations are provided for informational purposes only. We do not guarantee the accuracy, completeness, or suitability of any recommendation. Always verify product information with the retailer before purchasing.

Third-Party Data & API Compliance

We aggregate trend data from multiple social platforms to provide product recommendations. Our service complies with all third-party API terms of service:

  • YouTube - Content usage follows YouTube Data API policies
  • Blogs & RSS - Publicly available content from home and design publications
  • Amazon - Product data and pricing information

All third-party content belongs to the respective platforms and their users. We do not claim ownership of any third-party content displayed on our site.

Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Product recommendations are generated algorithmically and may not suit your specific needs.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM. Our total liability for any claim shall not exceed the amount you paid us (if any) in the twelve months preceding the claim.

Data Accuracy Disclaimer

While we strive to provide accurate trend data and product information, we cannot guarantee the accuracy of information from third-party sources. Product prices, availability, and details may change without notice and should be verified directly with retailers.

Acceptable Use Policy

Users agree to use our service responsibly and not to:

  • Attempt to reverse engineer our algorithms or trend analysis systems
  • Scrape, bulk download, or systematically access our data
  • Use our service for illegal, harmful, or fraudulent purposes
  • Violate any applicable laws, regulations, or third-party rights
  • Interfere with the proper functioning of our service

Changes to Terms

We may update these Terms periodically. Continued use of our service after changes constitutes acceptance of the updated Terms. We will notify users of material changes through our website or email.

Governing Law

These Terms are governed by the laws of the State of Illinois without regard to conflict of law principles. Any disputes shall be resolved in the courts of Cook County, Illinois.

Contact Us

Questions about these Terms should be directed to:
Prox LLC
680 N Lake Shore Dr.
Chicago, IL 60611
info@proxdesign.com

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