1. Introduction

These Partner Terms of Service ("Agreement") govern your participation in the Prox Partner Program ("Program"). By applying to or participating in the Program, you ("Partner," "you") agree to be bound by this Agreement with Prox LLC ("Prox," "we," "us").

The Program allows approved creators, influencers, and brands to offer AI-powered product discovery to their audiences through customized storefronts powered by Prox technology.

2. Pricing and Tier Adjustments

2.1 Subscription Tiers

Partner subscription tiers are determined by your verified Instagram follower count at the time of signup and may be adjusted periodically based on follower growth:

Starter Tier: Under 10,000 followers
Growth Tier: 10,000 - 100,000 followers
Pro Tier: Over 100,000 followers

2.2 Automatic Tier Adjustments

We periodically verify partner follower counts through public APIs. If your follower count qualifies you for a different tier, your subscription may be automatically adjusted:

Upgrades: If your follower count increases to a higher tier threshold, your subscription will be upgraded. You will receive email notice at least 48 hours before the upgrade takes effect. The new rate will be prorated from the effective date.
Downgrades: If your follower count decreases, tier downgrades occur at the next billing cycle. We do not issue refunds for mid-cycle tier changes.

2.3 Disputing Tier Adjustments

If you believe a tier adjustment was made in error, you may contact support@proxdesign.co within 14 days of the adjustment notice. We will review your account and make corrections if warranted. Disputes do not suspend billing during the review period.

3. Affiliate Commission Structure

Partners earn commission on qualifying purchases made through their storefront:

Commission rates vary by product category and affiliate network
Commissions are tracked via cookies placed when users click product links
Commission attribution windows vary by network (typically 24 hours to 30 days)
Prox retains a platform fee from gross commissions before partner payout

Detailed commission rates and payout schedules are available in your Partner Dashboard.

4. FTC Compliance and Disclosures

4.1 Partner Disclosure Obligations

You are solely responsible for FTC compliance in your own marketing channels. When promoting your Prox storefront on social media, email, or other platforms, you must:

Clearly disclose the affiliate relationship using phrases like "#ad," "#affiliate," or "I may earn commission from purchases"
Place disclosures prominently where users will see them before clicking
Not make false claims about products or earnings potential

4.2 On-Platform Disclosures

Prox handles FTC-compliant disclosures on your storefront pages, including:

AI transparency notices informing users they are chatting with an AI
Affiliate disclosure banners visible on all chat interfaces
"Affiliate" badges on product cards
Footer disclosures with links to full terms

5. Content and Brand Guidelines

Partners may customize their storefront branding (logo, colors, display name) subject to:

No impersonation of other brands, creators, or public figures
No trademarked content without authorization
No explicit, hateful, or illegal content
Compliance with Prox's brand guidelines (available in Partner Dashboard)

Prox reserves the right to remove or modify branding that violates these guidelines.

6. Data and Privacy

As a Partner, you receive access to aggregated, anonymized audience insights from your storefront. You agree:

Not to attempt to re-identify individual users from insights data
Not to share raw insights data with third parties
To comply with applicable privacy laws in your jurisdiction
That Prox may use anonymized data across the platform to improve recommendations

See our Privacy Policy for details on data collection and handling.

7. Termination

Either party may terminate this Agreement:

By Partner: Cancel your subscription at any time through the Partner Dashboard. Access continues until the end of your current billing period.
By Prox: We may terminate for violation of these terms, fraudulent activity, or at our discretion with 30 days notice.

Upon termination, your storefront will be deactivated and pending commissions will be paid out according to the standard payout schedule.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROX'S LIABILITY FOR ANY CLAIMS ARISING FROM THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY PARTNER IN THE 12 MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL PROX BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

9. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email at least 30 days before taking effect. Continued use of the Program after changes take effect constitutes acceptance of the updated terms.

10. Contact

Questions about these terms should be directed to:
Prox LLC
680 N Lake Shore Dr.
Chicago, IL 60611
support@proxdesign.co